SHIPPING POLICY

Dauer Cosmetics Shipping Policy:

Thank you for choosing Dauer Cosmetics for your beauty needs. Please review our shipping policy to understand how we handle the delivery of your orders.

PLEASE ADD YOUR ORDER NUMBER WHEN CONTACTING US.

Shipping Destinations:


We currently offer shipping services exclusively within South Africa. We regret to inform you that we do not ship internationally at this time.

Shipping Timeframe:


Your order will be processed and delivered within 3 - 5 business days from the date of purchase. Please note that this timeframe may vary during peak seasons or due to unforeseen circumstances. We strive to expedite every order while ensuring the highest standards of quality and care.

Please be aware, that certain items are shipped from different warehouses.  Thus, products might be delivered separately. 


Tracking Information:


Once your order has been processed and shipped, a tracking number will be generated and provided to you via email. This tracking number will enable you to monitor the status and location of your package during transit. You can expect to receive this email once order processing has taken place.  Which takes approximately 1 working days.

Please be advised, if products are shipped from different locations you will receive more than one tracking number.  All tracking numbers are trackable on our order track page.  Please CLICK HERE to access the order lookup page.  

Order Lookup:


To conveniently track your order, please visit our Order Lookup page on our website. Simply enter your tracking number, and you will be able to view the current status and estimated delivery date of your shipment.

Customer Enquiries:


Should you have any questions or concerns regarding your order, shipping, or any other inquiries, please do not hesitate to contact us at info@dauercosmetics.com

Our dedicated customer service team is committed to providing you with prompt assistance and resolving any issues you may encounter.


Shipping Costs:


We offer standard shipping rates for all orders within the United States. Please note that shipping costs may vary depending on the size and weight of your order, as well as your location.

Shipping Restrictions:


We adhere to all legal regulations regarding the shipping of cosmetic products within the United States. Certain products may be subject to specific shipping restrictions based on their ingredients or formulation. Please review our product listings and any associated shipping guidelines before placing your order.

 


Delivery Address: 


Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or complications in receiving your order. Dauer Cosmetics will not be held responsible for any incorrect or undeliverable addresses provided by the customer.

By placing an order with Dauer Cosmetics, you acknowledge and agree to abide by the terms and conditions outlined in our shipping policy. We appreciate your trust and support in choosing our products, and we are dedicated to ensuring a seamless and satisfactory shopping experience for all our valued customers.

If you have any further questions or require additional assistance, please feel free to reach out to us at info@dauercosmetics.com

Thank you for your understanding and cooperation.



Customer Service Team
Dauer Cosmetics